Terms of Service – Dorky Desires

1. Agreement to Terms
By accessing our website, purchasing products, or participating in our services—including in-store events—you agree to be bound by these Terms of Service (“Terms”). These Terms apply to all users, including customers, browsers, and event participants. If you do not agree, you may not use our services.

2. Operator Information
This website and retail operation are managed by Dorky Desires (“we”, “us”, “our”). All references to “the Service” include our website, retail premises, products, and hosted events.

3. Products and Services
We sell anime collectibles, figures, trading card games, and offer room hire and event hosting. All items and services are subject to availability. We reserve the right to limit quantities or refuse service at our discretion.

4. Pricing and Availability
Prices are listed in AUD and may change without prior notice. We reserve the right to modify or discontinue any product, service, or event offering at any time without liability.

5. Orders and Payment
We reserve the right to refuse or cancel orders at our sole discretion. All online and in-store purchases are subject to payment confirmation. In the event of an error in pricing or description, we may cancel or amend orders accordingly.

6. Shipping and Fulfilment
We aim to dispatch orders promptly; however, we are not responsible for delays caused by third-party carriers or unforeseen events. Risk of loss and title pass to the customer upon delivery.

7. Returns and Refunds
Returns are accepted within 14 days of purchase, provided items are unused, unopened, and in original condition. Proof of purchase is required. Prior written approval is mandatory before returning any item. Refunds will be issued in accordance with our Return Policy.

8. In-Store Events and Bookings
Event bookings are subject to availability and confirmation. We reserve the right to cancel or reschedule events at our discretion. Participants must follow all store rules and staff directions. Dorky Desires is not liable for personal injury or loss incurred during events unless caused by our negligence.

9. Privacy and Data Use
Your personal information is collected and used in accordance with our Privacy Policy. This includes information collected through purchases, event participation, and communication with us.

10. Intellectual Property
All content on our website and marketing materials—including text, logos, images, and digital content—is owned by Dorky Desires or licensed for our use. It may not be reproduced or distributed without written permission.

11. Limitation of Liability
To the extent permitted by law, Dorky Desires will not be liable for any indirect, incidental, or consequential damages arising from the use of our products, services, or participation in events.

12. Dispute Resolution
If a dispute arises, please contact us using our contact page. We aim to resolve disputes amicably, but you agree that any unresolved matter will be subject to the laws of Queensland, Australia.

13. Amendments to Terms
We reserve the right to update these Terms at any time. Changes will be effective immediately upon posting on our website. Continued use of our services indicates acceptance of the updated Terms.

Last Updated: 22/05/2025